Production Control Coordinator X2

Wellington, Somerset
£23,660 PA.
8.30 - 17.30 Monday to Friday (40 hours).
Closing Date:
15th December 2022

Enable Futures are operating as an employment business on behalf of its client and recruiting for an Office Coordinator (HYBRID) for a privately owned, innovative, market-leading organisation! They provide a portfolio of document-related services to a broad customer base across the UK! The location of the office is Wellington, Somerset. *Send us your CV today and Rebecca Griffiths will be in touch shortly.The hours are 08:30 – 17:30 Monday to Friday, with a 1 hour lunch break. This role offers a hybrid working model with a Monday and Friday working from home. Tuesday Wednesday, Thursday you will be based in the office. The annual starting salary is Circa £23,660 PA.Outstanding Package!

  • The working hours are 8.30 - 17.30 Monday to Friday (40 hours).
  • The annual salary is £23,660.
  • Pension scheme 8% employer contribution.
  • 33 days holiday rising to 38 (1-day increments annually) including Bank Holidays.
  • Career progression & extensive training.
  • Hybrid Working - Mondays & Fridays working from home & a Tuesday, Wednesday, Thursday working from the offices.
  • Induction, training, and support are ongoing.

Key Responsibilities:As part of the Production Control office team, you will be providing a wide range of vital administrative services supporting the company’s current and future operations across the breadth of the business.You will primarily be responsible for:

  • General office administration & customer service, all specific areas of this role will have full training!
  • Exceeding high standards of customer care by controlling all documents through the production process ensuring that all documents are processed in an accurate and timely fashion
  • Ensuring all necessary stock and consumables are in place to allow production to produce and send high quality product in a timely and efficient manner
  • Taking ownership of bespoke customer mailings to ensure they are processed and despatched into the production environment to meet specific customer requirements
  • Managing the control of workflow at our Production Sites to allow us to meet customer requirements
  • Identifying and escalating irregularities with the volume of our Customer’s documents so they can be resolved and the documents despatched at the earliest possible point
  • Identifying and escalating operational issues so they can be dealt with appropriately and at the earliest opportunity
  • Monitoring and ensuring escalations are being dealt with in an appropriate and timely manner
  • Ensuring all incoming information is of the highest quality
  • Managing the reporting of management information surrounding the production process
  • Ensuring strong mutually beneficial relationships are forged with suppliers and internal departments

Experience, attributes & skills sought:

  • Excellent attention to detail
  • Excellent communication skills, both written and verbal
  • Extensive practical experience in the use of Microsoft Office including Excel
  • Excellent organisational skills
  • Excellent time management skills
  • Ability to remain calm under pressure