Enable Futures are operating as an employment business on behalf of its client and recruiting for a Contracts Coordinator based in Cheddar, North Somerset.
Joining a fast-paced manufacturer within the construction & building industry. You will be responsible administrative duties to maintain and develop sales of products to UK accounts. A positive approach and the ability to problem solve are essential.
This person must be a proactive and confident individual with lots of initiative and the ability to multi-task. This individual must possess excellent communication skills to ensure strong working relationships with internal and external customers alike.
The working hours are 9.00am-5.00pm Monday to Friday, with a hybrid model - with 2 days remote working and 3 days office working. The annual salary is £21,651 PA.
Key Responsibilities:
- To accurately assess, measure and advise internal audience on stock situations to aid delivery on requirements
- To manage the order cycle, processing in a timely and accurate manner using Microsoft Navision.
- Order confirmation communication
- Monitor order status, communicating any issues/delays to customers
- Dispatch orders as required to meet customers expected delivery dates
- Use of a CRM system to ensure quotations and customer information are accurate and up to date
- Respond in a timely fashion to sales enquiries by email, telephone or post, whichever method is appropriate
- Effectively communicating with customers in a professional and friendly manner
- Maintain existing and new customers through planned individual account support
- Create documents using Word, Excel and PowerPoint
- Ensure project schedules are adhered to and therefore maintain punctual product distribution
- Support to external Sales Managers
Experience, attributes & skills sought:
- Working to deadlines/ Prioritising
- Attention to detail with excellent planning and organising skills
- Accurate administration
- Interpersonal abilities/team player
- Ability to build rapport with people from other cultures via phone, chat, email.
- Confident and clear communication skills both written and verbal
- Familiarity with computer-based office work & able to work quickly & accurately in word, email, excel, ERP system (ideally NAV)
- Customer Service Experience
- A good problem-solver, self-starter, with a flexible and adaptable approach to working independently with guidelines
- Excel (intermediate preferred)
- Ability to Negotiate
- Flexibility/adaptability managing multiple priorities
- Sense of urgency
- Problem-solving and analytical skills
Package:
- Cycle to work scheme.
- 25 days annual leave + 8 bank holidays.
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexible schedule
- Life insurance
- On-site parking
- Profit sharing
- Referral programme
- Sick pay
- Work from home
The closing date: July 2022.
