Contracts Coordinator

Cheddar, North Somerset.
,
FT
Salary:
£21,651 PA.
Hours:
9.00am-5.00pm Monday to Friday Hybrid
Closing Date:
20th July 2022

Enable Futures are operating as an employment business on behalf of its client and recruiting for a Contracts Coordinator based in Cheddar, North Somerset.

Joining a fast-paced manufacturer within the construction & building industry. You will be responsible administrative duties to maintain and develop sales of products to UK accounts. A positive approach and the ability to problem solve are essential.

This person must be a proactive and confident individual with lots of initiative and the ability to multi-task. This individual must possess excellent communication skills to ensure strong working relationships with internal and external customers alike.

The working hours are 9.00am-5.00pm Monday to Friday, with a hybrid model - with 2 days remote working and 3 days office working. The annual salary is £21,651 PA.

Key Responsibilities:

  • To accurately assess, measure and advise internal audience on stock situations to aid delivery on requirements
  • To manage the order cycle, processing in a timely and accurate manner using Microsoft Navision.
  • Order confirmation communication
  • Monitor order status, communicating any issues/delays to customers
  • Dispatch orders as required to meet customers expected delivery dates
  • Use of a CRM system to ensure quotations and customer information are accurate and up to date
  • Respond in a timely fashion to sales enquiries by email, telephone or post, whichever method is appropriate
  • Effectively communicating with customers in a professional and friendly manner
  • Maintain existing and new customers through planned individual account support
  • Create documents using Word, Excel and PowerPoint
  • Ensure project schedules are adhered to and therefore maintain punctual product distribution
  • Support to external Sales Managers

Experience, attributes & skills sought:

  • Working to deadlines/ Prioritising
  • Attention to detail with excellent planning and organising skills
  • Accurate administration
  • Interpersonal abilities/team player
  • Ability to build rapport with people from other cultures via phone, chat, email.
  • Confident and clear communication skills both written and verbal
  • Familiarity with computer-based office work & able to work quickly & accurately in word, email, excel, ERP system (ideally NAV)
  • Customer Service Experience
  • A good problem-solver, self-starter, with a flexible and adaptable approach to working independently with guidelines
  • Excel (intermediate preferred)
  • Ability to Negotiate
  • Flexibility/adaptability managing multiple priorities
  • Sense of urgency
  • Problem-solving and analytical skills

Package:

  • Cycle to work scheme.
  • 25 days annual leave + 8 bank holidays.
  • Additional leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Profit sharing
  • Referral programme
  • Sick pay
  • Work from home

The closing date: July 2022.